Attitude Makes All of the Difference

Mitch Arnold • March 15, 2026

About six months ago, I received a letter from a clinic telling me that my five years were up, and it was time for me to call to make an appointment for a colonoscopy. Because that procedure and the preparation for it are awfully unpleasant, I didn’t respond to the letter until last week. If you’ve ever experienced a colonoscopy, perhaps you can forgive my procrastination.


After five minutes on hold, I was ready to give up on the call, maybe take it as a sign to buy more time, but Lynda sat near me, looking at me with eyes that said further procrastination would be most unwelcome. At last, a very pleasant voice greeted me on the other end of the line. I joked with her that she was WAY more enthusiastic about the call than I was. She laughed and assured me that she understood my hesitation, but that she was going to make it as easy as possible.


Her job was to field reluctant calls from unenthusiastic patients, and then to ask them questions about their bowel movements. For veterans of the procedure like me, she breezed over the details of the preparation that consists of clearing your system with a barrage of intestinal stimulants, and then ended the call with reassurance that it won’t be that bad, and that having the procedure is the responsible thing to do.


When I hung up the phone, I thought about how the appointment maker’s attitude made the experience better for both of us. Had she matched my level of enthusiasm and negativity, we probably still would have accomplished the required task, but we would have done so in a way that didn’t reflect our humanity.


Then, I thought about how that call was a reminder of how warmth and empathy bring peace to those lucky enough to be around them. The receptionist’s job was to have conversations with people who didn’t want to talk to her and to ask them awkward questions about something as off-putting as their digestive tendencies. That’s certainly a lot to overcome, but she did it like a professional. By the time I hung up the phone, I could feel stress and tension leaving my body.


We have many opportunities to do the same thing – not to ask people uncomfortable questions about bodily functions, but to lighten our tone and use empathy to make others more comfortable and bring peace to the world around us. When we encounter people obviously having a rough day, we should be sensitive to their fragility and treat them as we would want to be treated. Even when the bad day isn’t obvious, a little extra warmth and empathy is worth the effort and usually improves our days too.


I know this, because I’m often blessed to be on the receiving end of these transactions. Because of my obvious disability, most people soften when meeting me. Even those who I see frequently, like people at the gym, go out of their way to be kind and helpful to me. Of course, I reciprocate, and after a while, it’s just the way that we interact with each other.



That’s a good way to live, and the colonoscopy scheduler reminded me of that. Though I had never met her, I could tell that she cared enough about me as a patient to extend the extra effort of humanity. Think about a world where we all do that every time we interact with each other.

But, Could It Be Better?

By Mitch Arnold • July 26, 2026
When facing challenging situations, my go-to response is often “it could be worse.” It’s raining: it could be worse. We could be scooping this stuff. It’s hot outside: it could be worse. At least we have air conditioning. The “it could be worse” response is a simple and common way of putting things into perspective, summoning at least a modicum of gratitude and showing the absurdity of petty complaining. Unfortunately, it can also blind us to the potential of “it could be better.” I say it aloud frequently when I am with people, but I also mutter “it could be worse,” to myself when I am alone and struggling with my mobility. That simple phrase has brought me peace and acceptance, as I have experienced progressive physical challenges throughout most of my entire adult life. While things could definitely be worse, and I’m right to summon gratitude when negativity creeps in, I was recently reminded that sometimes things could be better, and if that’s possible, I should do everything I can to make them better. For more than 40 years, I have lifted weights five to six times per week, and that has allowed me to maintain a fairly active lifestyle, but lifting alone isn’t cutting it anymore. Despite frequent exercise, I have struggled to get around more than usual for the past year or so, and that has made my world even smaller. Despite this, I persisted with a positive attitude and told myself, “it could be worse.” Not until the discomfort and limitations began to prevent me from doing things I should be doing, like meeting friends for breakfast, did I consider the possibility that things could be better. Making sure that I realized this was my wife Lynda who had been on me to try physical therapy, since my primary physician wrote a prescription for it a year and a half ago. I resisted because, though I am positive about almost everything else, I was pessimistic about what modern medicine could do for me. I had done physical therapy as a child, and have undergone several medical procedures that did little to improve my condition and seemed to provide only frustration. How was this going to be different? But it was. After only two sessions and a daily regimen of stretching and purposeful movement over the past four weeks, plus the strength training, I have already improved my mobility. Stairs are easier and walking, less painful and troublesome. That has greatly helped my energy level, focus and confidence. Even when I fell and sprained my ankle a couple of days ago, the recovery was easier. While things could definitely be better, they could also be much worse, as they were for me a month or so ago. Had I not relented and at least considered the possibility that things could be better, I would have continued being unnecessarily limited. Are you unnecessarily limited? If you are going through a difficult period in your life – maybe your job or a relationship isn’t as fulfilling as it once was – consider the possibility that things could be better. Always lean into gratitude for what you have, but don’t let resignation obscure options for improvement.

Don’t Skimp on Experience

By Mitch Arnold • May 25, 2026
Recently, as occasionally happens when I watch the golfers on the course behind my home, I caught myself thinking about what it would be like to be out there again. Only this time, I also thought about the cost of golf, and began calculating how much I’ve saved by not golfing over the past 20-some years. Of course, I would rather golf than have the money I saved by not golfing, but due to a physical disability that increasingly limits my life, that isn’t an option. Thus, instead of fretting about something I can’t change, I comforted myself with math and tested my mastery of the positive explanatory style . With green fees, cart and the obligatory cold beverages, I estimated that each round would have cost me around $75. If I got out twice per month over five months of relatively nice Nebraska weather, I would golf approximately ten rounds per year, for a cost of $750. Multiply that by 20 years, and I’ve saved $15,000 or the cost of a pretty nice motorcycle. I used to ride motorcycles too, but haven’t been able to do that in more than 30 years. If I were still riding motorcycles, I figure that I would have probably had at least two during that time. Factoring in taxes, insurance and maintenance, I estimate that I’ve saved nearly $50,000 by not riding motorcycles for the past three decades. I also haven’t used a comb or paid for a haircut in nearly 30 years. However, unlike golf and motorcycles, that has nothing to do with my disability and everything to do with my genetics. Still, by avoiding monthly haircuts at $20 a pop, I’ve been able to save over $7000. I share this exercise with you not to try to talk you out of spending money on the things that bring you happiness, quite the opposite actually. You should absolutely do the things you love while you still can. In almost all cases, the money you spend on experiences is an investment in your life, and you owe it to yourself to get the most out of life that you can. Most of us, at some point in our lives, will lose the ability to do the things that once brought us happiness, and all that we will have left will be the memories. When that happens, we should cherish the memories of all that we have experienced, and look for other outlets to enhance our lives. Travel now fills the gaps once occupied by golf and motorcycles. With the help of my wife and some incredibly supportive friends, I’ve been able to visit some remarkable places like Charleston and Nashville, and enjoy unforgettable experiences, like a Green Bay Packers football game and the NCAA Final Four. Admittedly, travel gets a little more difficult each year, but that only increases my urgency to do more of it and enhances my gratitude of what I can still do, because I know that, some day, if I live long enough, I’ll be calculating the money I’m saving by not travelling. Television writer and producer Taylor Sheridan agrees, as you can see in this clip from the Paramount+ series, The Madison. https://www.youtube.com/shorts/tydIBHknM_s Don’t wait until everything is in order to invest in experiences. Accept the golf invitation. Buy the motorcycle. Take the trip. Prioritize making memories while you still can, because some day, those memories are going to be more valuable than whatever you have in the bank.